Frequently Asked Questions (FAQ)

General Information

How long will it take to receive my order?

 Almost all of our items are made to order. In this sense, except for some items in stock, our production time is 8 weeks.

Do your products come with a warranty?

Yes, our products come with a limited warranty that covers manufacturing defects and workmanship. The duration of the warranty varies by product. Please refer to our warranty policy for specific details.

Products and Materials

What materials are used in your outdoor furniture?

Our furniture is crafted from high-quality materials such as aluminum, stainless steel, fiberglass, and outdoor fabrics and leather with high performance for outdoor. These materials are chosen for their durability and resistance to the elements.

Are your products weather-resistant?

Yes, all our products are designed to withstand various weather conditions. We use materials that are UV-resistant, water-resistant, and able to endure extreme temperatures to ensure longevity and maintain their aesthetic appeal.

Do you offer customization options?

 Yes, we offer customization options for many of our furniture pieces, including choices of fabric, finishes, and configurations. Please contact our customer service team for more details on customizing your order.