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We'd love to hear from you! Whether you have a question about our products, need assistance with your order, or just want to say hello, our team is here to help.

Call

Monday to Friday: 08:30 AM to 6:30PM

+351 913 301 91 (Whatsapp)

Email

Marketing and Press Department

myfacemkt@myface.eu

Sales Department

csantos@myface.eu

General Contact

info@myface.eu

Adress

Zona Industrial de Várzea do Monte 16,
4780-519 Santo Tirso

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Contact form

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    Frequently Asked Questions (FAQ)

    What materials are used in your outdoor furniture?

    Our furniture is crafted from high-quality materials such as aluminum, stainless steel, fiberglass, and outdoor fabrics and leather with high performance for outdoor.

    These materials are chosen for their durability and resistance to the elements.

    Are your products weather-resistant?

    Yes, all our products are designed to withstand various weather conditions.

    We use materials that are UV-resistant, water-resistant, and able to endure extreme temperatures to ensure longevity and maintain their aesthetic appeal.

    Do you offer customization options?

    Yes, we offer customization options for many of our furniture pieces, including choices of fabric, finishes, and configurations.

    Please contact our customer service team for more details on customizing your order.

    How long will it take to receive my order?

    Almost all of our items are made to order. In this sense, except for some items in stock, our production time is 8 weeks.

    Do your products come with a warranty?

    Yes, our products come with a limited warranty that covers manufacturing defects and workmanship

    The duration of the warranty varies by product. Please refer to our warranty policy for specific details.

    How to take care of our products

    Please visit our Clean and Care page to learn more about our products and how you can take care of them.
    If you have any questions, don’t hesitate to contact our team of experts.

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